Effective Date: October 15, 2026 Last Updated: October 15, 2026
Welcome to Infinite Visibility! We are committed to providing unique, high-quality products that empower self-expression through fashion and home décor. For more about our story, visit our About Us page. Connect with us on X, Pinterest, Facebook, and Instagram for the latest updates, or reach out anytime via our Contact Page or support@infinitevisibility7.com.
Free worldwide shipping on every order — no minimum. Whether you order one sticker or a full collector's haul, and whether you're in the US, Canada, the EU, or beyond: shipping is free. No code needed.
Please note: a small number of remote territories, islands, and regions are not serviceable by our logistics partners. If we are unable to ship to your location, we will notify you and issue a full refund promptly.
Processing/production time is separate from shipping time.
Business days are Monday through Friday, excluding U.S. public holidays.
Occasionally an item may become unavailable after an order is placed. If this happens, we will contact you with the option to wait for restock or receive a full refund. If we do not receive a response within 5 days, we will issue a full refund. See our Return & Refund Policy for more on cancellations by us.
We do not guarantee delivery by any specific date, including Halloween, conventions, birthdays, holidays, or other events.
If you are ordering for a dated event, we strongly recommend placing your order at least 4–6 weeks in advance, particularly for cosplay costumes and other made-to-order items, which require a 5–8 business day production period before shipping even begins.
Estimated delivery times are estimates only and are affected by production, customs clearance, carrier capacity, and seasonal volume. Missing an event date is not grounds for a refund, and expedited shipping — where offered — reduces transit time only and does not shorten production time or guarantee arrival by a particular date.
It is the buyer's responsibility to ensure the shipping address entered at checkout is complete, correct, and accessible — including street name and number, apartment or unit number, postal code, and any required access or gate code.
If you need to correct an address, contact us immediately at support@infinitevisibility7.com. We will make reasonable efforts to update it, but we cannot guarantee changes once an order has entered fulfillment.
Where we identify a possible address error and contact you for confirmation, you must respond within 24 hours. If we do not hear back within that time, we will ship to the address originally provided at checkout, and the Failed Deliveries section below applies.
Many of our premium items ship from our international manufacturing partners using a two-step shipping process. Your local tracking number (e.g., FedEx, USPS) may show "Label Created" or "Awaiting Item" for several days — this is normal. Your package is in transit overseas, and tracking will update with live domestic data as soon as it clears U.S. Customs and reaches the local courier.
For international shipments, the final delivery carrier is assigned by our logistics network once the package clears customs in your country, and is selected based on routing and capacity at that time. We are often unable to identify the final-mile carrier in advance, and we cannot contact local delivery services on your behalf before a package has been assigned and scanned into their network. Your tracking link will reflect the assigned carrier once this occurs.
Orders containing multiple items may be fulfilled from different facilities and may arrive in separate packages, on different dates, with separate tracking numbers. If you have received part of your order, the remainder is still in transit. Contact us if any portion has not arrived within the estimated delivery window.
While we strive to meet all estimated delivery times, Infinite Visibility does not guarantee delivery dates and is not liable for delays caused by severe weather, natural disasters, carrier backlogs, peak holiday volume, labor actions, customs inspections, or extended customs clearance.
If a paid expedited option is offered at checkout, expedited fees are non-refundable when the delay is caused by the carrier or events outside our control.
It is the buyer's responsibility to ensure the shipping address is complete, correct, and accessible at checkout. If your building requires an Access Code, Gate Code, or Intercom Number for delivery, it must be provided.
If a package is marked "Undeliverable" or returned to us due to an incorrect address, missing access code, refusal of delivery, unpaid customs duties, or failure to collect it from a carrier facility, we are unable to offer free replacements or refunds for the resulting loss. Where a returned package is successfully received back by our fulfillment partner, we may offer to reship it at your expense.
(This does not affect statutory rights that may apply to consumers in certain regions.)
If tracking shows your package as delivered but you have not received it, please:
Carrier delivery confirmation is treated as proof of delivery. We are not responsible for packages stolen or misplaced after confirmed delivery to the address provided, and we are unable to offer free replacements or refunds in these cases. We will, however, assist you in filing a claim with the carrier where one is available.
Digital Download PDF items (coloring books, printable art) are delivered instantly — a secure download link is emailed to you upon order completion. Nothing ships, and shipping policies above do not apply.
If you do not receive your download link, check your spam or promotions folder and contact us at support@infinitevisibility7.com. All digital sales are final — see our Return & Refund Policy.
A package is considered lost only after no tracking movement for 15 consecutive business days. If this occurs, contact support@infinitevisibility7.com and we will investigate and arrange a replacement or refund. Claims for lost packages must be submitted within 30 days of the last tracking update.
Contact us within 24 hours of delivery.
Important: retain all original outer shipping packaging (mailers, boxes, and shipping labels). Photographic proof of the damaged item and the original packaging/label is required to process a damage claim; claims without packaging photos may be denied.
Please note that cosmetic wear to the outer shipping box — creasing, scuffing, or compression from transit — is common on international shipments and is not itself a defect where the product inside is undamaged. Collector packaging damage claims are assessed on a case-by-case basis.
EU consumers: this claims process does not limit your statutory rights, including your 14-day right of withdrawal — see our Return & Refund Policy.
For returns, exchanges, non-returnable custom items, and the EU right of withdrawal, see our official Return & Refund Policy page.
Standard return requests must be initiated within 15 days of delivery.
If you receive the wrong item, a wrong size, or an item with a manufacturing defect, contact us within 24 hours of delivery and we will make it right at no cost to you.
Our support team responds within 24–48 hours, Monday through Friday. Messages received over weekends or U.S. public holidays may take slightly longer.
Infinite Visibility Riverview, Florida, United States Email: support@infinitevisibility7.com Website: www.infinitevisibility7.com
We may update this policy from time to time. The version in effect at the time of your order governs that order. Material changes will be reflected in the "Last Updated" date above.
